The Scottish Private Hire Association

The significance of Glasgow's backflash ruling for the Private Hire Trade

Over the past year, The Scottish Private Hire Association campaigned to eliminate a license condition requiring Glasgow's private hire cars to display a 'backflash'. Essentially, a backflash is a sizeable window sticker on the rear screen containing details of the affiliated booking office for the car.

On Wednesday 9th August 2023, our campaign concluded in success as Glasgow's Licensing Committee voted in favour of scrapping the backflash requirement.

This marks a pivotal moment for our trade. As Colin Dodds, the lead representative of the GMB Union's professional driver branch, noted in a recent online video, the SPHA has made history.

This decision acknowledges the self employed status of private hire drivers and car operators. It recognises they are free to choose who to work with at any given time. It also recognises that they can work with multiple suppliers simultaneously.

The backflash requirement previously imposed an implied limitation on self-employed freedoms. It suggested that drivers were restricted to a single booking office. This stance was inconsistent with the practical dynamics of self-employment and the regulatory framework of the trade.

The Civic Government (Scotland) Act 1982, and specifically the 2009 amendment on booking offices, is the starting point. The Act provides an exemption from requiring a booking office license for booking operations involving three or less cars. This exemption empowers micro-businesses and sole traders to operate without a booking office license. This, in turn, allows them to advertise for private work and manage their own bookings. However, the backflash policy caused issues with this in Glasgow.

Challenges caused by the policy in Glasgow

While a sole trader could operate legally without a booking office license under the 1982 Act, Glasgow's policy forced them to breach license conditions whenever such bookings took place. One of two scenarios emerged. First, these jobs were carried out without displaying a backflash, which is a clear violation. Secondly, these jobs were carried out while displaying a backflash linked to a company unrelated to the specific booking. There was no avenue for these lawful bookings to take place without infringing upon licence conditions.

A similar situation emerges for solo operators securing work through aggregator services - a legitimate and legal approach to conducting self employed business in the Scottish private hire trade. However, drivers engaging in this manner would still breach conditions.

Eliminating the backflash upholds self-employed status

By scrapping the backflash requirement, driver/operators in Glasgow can now fully leverage the opportunities available to them as self-employed sole traders, without the risk of violating licensing conditions. This achievement stands as a significant victory for the trade, reaffirming the self-employed status of private hire drivers and underscoring their autonomy in sourcing bookings, choosing collaborators, and engaging with multiple platforms.

Drivers are now able to fully embrace their entrepreneurial spirit to secure their own bookings without contravening the backflash licensing condition.

However, it's important to stress the legal obligations of drivers and car operators, particularly against engaging in piracy. This regulatory change does not grant permission to solicit or ply for immediate street hires. While private work can be secured without a booking office, all hires must be pre-booked, and accurate records should be kept.

This change of rules takes effect from January 2024. This change marks a historic milestone for self-employed private hire drivers, signifying a defining moment in the industry.

Relevant Links

Link to Glasgow City Council Website - Minutes on the backflash decision

SPHA members in Edinburgh have begun mobilising against council plans to ban private hire cars from George Street in the city's New Town area. Plans for a large scale protest are underway as are talks with various other organisations.

The SPHA has been campaigning in Glasgow for private hire car age limits to be increased to 10 years.  Glasgow City Council are now holding a consultation from 16th June to 11th August on the proposal to increase the age limits.

The SPHA held it's inaugural AGM on the 28th of February at a well attended event at The Village Hotel in Glasgow.

The meeting opened with the release of details of the initial members benefit package, which includes offerings from Patons, The Village Hotel and other local businesses including cafes and garages.  The interim executive committee then spoke on how they planned to continue adding to their member benefits package over time and across the country.
Discussions then followed regarding the SPHA's campaign plans for the future including speaking about lobbying Glasgow City Council to increase their 7 year age limit on private hire cars, fighting for bus lane access for Edinburgh drivers, and campaigning for safety screens to become permanent, post-Covid, for driver safety.  Discussions then went on to talk about the SPHA's recent involvement with the Scottish Government as industry stakeholders.

Representatives from the Edinburgh Private Hire Drivers Association (EPHD) were also in attendance and spoke at the meeting.  They informed everyone that a number of their members will be joining with the SPHA and will be helping to shape the SPHA's East of Scotland branches.  An EPHD spokesperson said, "Everybody here is very passionate, committed and focused on building on their early, major successes, and keeping the momentum going well into the future. This is the first time the Scottish private hire trade has ever had a national association. It’s very encouraging to see the private hire trade come together to ensure we have a strong collective voice for our trade.  I’ve every confidence in our newly elected representatives and I encourage all EPHD members to join".


Left to right: James Armstrong (SPHA Glasgow Branch Chair), Paul Nelson (SPHA Treasurer), Eddie Grice (SPHA General Secretary), Cheryl Doran (Patons Insurance Services), John Paul Duffy (SPHA Deputy General Secretary), John Wallace (SPHA Executive Officer for Campaign Strategy), William Paton (Director at John Paton and Sons)
The meeting attendees then went on to formally adopt the association's constitution, which is prefaced with a preamble stating "We are licensed private hire drivers, operating in Scotland, and are convening in a voluntary association to act as representatives of our trade, to serve as stakeholders of our trade, and to campaign for and to work for improvements to our trade. We affirm that we are self employed sole traders and that we are assembling together in solidarity with one another; convinced that such association assures a strong collective voice to represent our individual and shared interests as licensed private hire drivers".
Following the constitution's ratification, announcement of election and nomination results took place.  Eddie Grice was elected to serve as the SPHA General Secretary, while John Paul Duffy was elected to serve as the Deputy General Secretary.  Paul Nelson was elected as Treasurer.  James Armstrong was then elected to serve as the Chair for the Glasgow Branch, while Hardeep Singh was elected as Vice Chair.  A number of names were then nominated and accepted to serve as committee members for the Glasgow branch.
Eddie Grice, the SPHA's newly elected General Secretary, closed the meeting by addressing the membership by saying, "A lot has been mentioned tonight about the measurable successes that the people on this committee have achieved.  I just want to say that these are not our successes. They are your successes.  Every single time we asked you to contact a councillor and you did it, every single time we asked you to write a letter or email to an MSP and you did it, every time you show up to meetings like this, every single protest you attend, every convoy you took part in. You did it. Not us, you. Any and all successes are your very own."

The Scottish Private Hire Association,
48 West George Street,
Glasgow, G2 1BP.

Head Office:

Glasgow Branch:
Edinburgh Branch:
East Ren Branch:
West Dun Branch:


Copyright © 2023 - All Rights Reserved - SPHA
starmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram